'If You Want to Gather Honey, Don't Kick Over the Beehive'

Chapter 1 of Dale Carnegie How to Win Friends and Influence People.
I'm doing everything wrong according to  this chapter, I criticize every person involved in stroke. Which will just make them dig in their heels and not listen.
Chapter 2 - How to determine what people want/need.
That's simple for our doctors and therapists, they want standardized protocols that they can just work through. Somebody has to create them and its not any of our fucking failures of stroke associations.