You don't ask staff what constitutes quality stroke 'care'. You ask patients what constitutes QUALITY STROKE RECOVERY. And that is only one question. Are you fully recovered? Y/N?
Continuity of Care Advocate Model (CCAM): Healthcare Workers’ Perspectives on Quality Stroke Care at an Acute Unit, Rehabilitation Center and Community Rehabilitation Program in Singapore
Abstract
Physicians,
nurses, social workers, and allied health professionals including
physiotherapists and occupational therapists play important roles as
they work closely with stroke survivors to improve functional
independence in daily activities and quality of life. Yet, in Singapore
little is known about their perspectives on what constitute quality
stroke care based on their clinical experiences. In this project, our
qualitative interviews with 15 healthcare workers at a major stroke
center in the country yielded a Continuity of Care Advocate Model (CCAM)
to help us better understand our participants’ experience-based
perspectives on quality stroke care(NOT RESULTS!). We found that CCAM, constructed
based on the perspectives of HCWs across a stroke care continuum, is a
holistic model of quality stroke care(NOT RESULTS!) which prioritizes support for
patients and their families throughout the patient’s health trajectory.
We conclude by discussing how this model is aligned with and differs
from current research on definitions of care continuity.
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