http://www.docstoc.com/article/171572741/Kaizen-The-Japanese-Philosophy-for-Success?utm_source=email&
Process
From cleaning the building to complicated
management systems, improvements within a Kaizen strategy require a
process of fixing issues at their source and making changes to outdated
or inefficient standards.
A basic rundown of this philosophy within an
organization is as follows: Kaizen requires an organization to first
identify an issue or an area of needed improvement.
(ie. Problems in Stroke) Then, they must come
up with an idea for changing the process to make it better. The idea is
then implemented. The company must then review the results of the
changes and adjust if necessary. Then, repeat this process continually
to optimize all operations and business practices.
More at link.
Dozens of books available on Amazon
Being half Japanese, I know and practice this. It's what made me a fantastic trouble shooter in business. The whole concept is too simple which is why Stroke professionals discount it. Yes, you have to look at the picture as a whole, but finding the individual problem and making it better is a concept beyond western thinking.
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